Training Support Services

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Frequently there is a need to convert a PowerPoint document or even an existing course into a format that can be launched and tracked by your learning management system. This service provides for quick conversion of existing materials into a content authoring tool which can publish the course into a SCORM 1.2 or AICC compliant course.  

Curriculum development services are available on a case by case basis depending on the nature of the program. Services include: identifying courses, determining course objectives, identifying appropriate textbooks/online resources, and developing supporting materials such as lesson plans, quizzes, labs, assignments, and exams. 

 A Learning Management System (LMS) is a considerable investment for any organization. The measured success of the system is often the key factor in determining if the LMS program is worth continuing or not. Our LMS adoption service leverages best practices from the marketing industry to increase the usage of your system. Our program first works with your organization and vendors to identify key metrics and reporting periods to ensure that results can be measured. A baseline is established so that we can identify what adoption initiatives are cost effective and which are not. We then implement our two pronged approach to increase usage. The first prong focuses on existing programs within your organization that can leverage your LMS as part of their initiative. The second prong focuses on end users and general awareness. Our existing vetted job aids and vendor relationships greatly help in the process of making your LMS used throughout your organization. 

 An organization may not have the internal knowledge, skills or experience to manage a new e-Learning or HCM&D initiative. We can provide operational support for your initiative. One of the primary goals of this service is to educate your personnel to take over the management and operations of the initiative when the time comes. Operations support may include one or more of the following:

• · Systems Administration
• · Reporting

We can provide instruction on a wide variety of technical topics such as software development tools, engineering process, e-Learning standards, systems operations, and project management. 

A good organization-wide training needs analysis is the foundation for a cost effective on-target training plan. Our training needs analysis process encompasses the areas of:

1. What do people need based upon existing performance gaps?
2. What does the organization need based upon organizational gaps?
3. What is desired based upon individual developmental goals?
4. What is required due to legal requirements?

The data is then presented in an easy to understand format that allows for effective decision making.